삭스에서 훌라 가방 같은거 2개 주문했는데 1개만 뉴걸에 도착했네요
문의글 남겼더니DearHagyeong Lee,

I amvery sorry to hear that you have not received the other inyourpackage. According to our records, both items should have been shipped together. At this time,I will take the necessary action to begin an investigation into this matter. This investigation requires thatwe initiate a claim with FedEx. As a result,I ask that youallowuntil the end of the investigationto be contacted by one of our claims representatives. Typically, the entire investigative process takes 10 to 14 business days tobe completed. In the mean time, should you wish to place a replacement order prior to the conclusion of the investigation, please contact us at your earliest convenience. Again,I sincerely apologize forthe inconvenience this has imposed upon you.

In the mean time, please do not hesitate to contact us if you have any questions or need further assistance.
답문이 이렇게 왔는데 전화를 하라는 뜻같은데
영어 울렁증때문에 ㅠㅠ 답답하네요 도와주세요~