지난번에 바비브라운에서 구매한적 있었는데요~
배송대행서 작성하려고 장바구니에 물건하나를 담아놨었어요~
근데 바비브라운에서 보낸 메일을 보다 잘못 클릭해서 주문이 되어버렸어요~
카드 결제 문자 보자마자 주문 취소 요청했는데요~
잘못 주문한날 바로 배송이 되어버렸어요~
바비브라운에서 무료로 리턴 해준다고 메일을 받았거든요~
그래서 제 이메일로 무료 리턴 테이블을 보내 달라고 멜 보냈는데~
아래와 같이 답변이 왔어요~
번역기 돌렸는데 해석이 제대로 안되네여~영어 잘 하시는 뉴걸님~ 번역 좀 부탁드릴께여~ 도와주세요~~

Thank you for your inquiry.We are writing to inform you that we were unsuccessful in canceling your order, as requested, as your order was fully processed and shipped. Further, we regret that we were unsuccessful in our attempt to redirect your package back to our distribution center as the package has been transported from the local UPS hub and was delivered to your forwarding company address on 6/11.

As this package has been delivered, we kindly request that you contact your forwarding company to inquire if they would be willing to return this package to our warehouse on your behalf. If they will do so for you, please let us know, and it will be our pleasure to provide you with a prepaid return label that you may email to them to send this package back to our warehouse at this time.
If you should have any additional comments or questions, please feel free to contact us at any time. We value your feedback, as it helps us to know our customers better, to continue improving our store and to provide better service. If you would like to speak with one of our representatives at any time, please call 1-877-310-9222.

As we continually strive to improve the service we offer, we’d love to learn more about your experience. Would you please take a few minutes to tell us how we did? Simplyclick hereto take our Satisfaction Survey. Thank you in advance for your participation.

Warm regards,

Molly
Online Customer Service