어제 새벽에 처음 주문했는데 주문내역도 안뜨고 주문멜도 안와서 고객센터로 문의하니 이렇게 답변이 왔어요~이거 주문내역을 찾을수 없다는 것 같은데...그럼 오늘 새로 주문하면 될까요? 혹시 중복 주문되면 완젼 낭패라서요...도와주세요^^
Thank you for contacting RalphLauren.com customer assistance.
We apologize; however, we were unable to locate an order in our system that was placed using your name or this email address. Once an order is successfully placed on our website, we send an order confirmation to the email address that was entered during checkout.

If the order was placed under a different name or email address, please reply to this email or call us directly with the correct billing information and we will be happy to perform another search.
If a transaction appears on your billing statement, this is simply a temporary authorization hold which is created during an order attempt. RalphLauren.com will only charge a customer’s credit card if and when an order is shipped. If you did not receive an order confirmation, one of our Customer Assistance Representatives will be happy to assist you with placing an order over the phone.
If you need further assistance, please contact us via email or phone at 1-888-475-7674. Our Customer Assistance Representatives are available from 9:00 am to 12:00 midnight Eastern Time, Monday through Friday, and 10:00 am to 10:00 pm Eastern Time, Saturday and Sunday. We look forward to providing you with the legendary service you have come to expect from RalphLauren.com.